REPAIRS & MAINTENANCE
Are you confident that your security equipment is operating at its best? At Dubbo Regional Alarms we specialise in servicing and repairing security systems to ensure your peace of mind remains uninterrupted.
Imagine having your surveillance cameras, alarm systems, and access controls finely tuned and functioning flawlessly. Our expert technicians are dedicated to maintaining the integrity of your security infrastructure with precision and care.
Schedule a Service
Don't wait for a breakdown to compromise your safety. Invest in regular maintenance from Dubbo Regional Alarms and enjoy uninterrupted protection for your home or business. Contact us today to schedule your service and experience the difference firsthand. Because when it comes to security, every detail matters.
Have an existing problem?
In many instances, we can resolve this issue for you. Please be aware that there is a minimum service charge for our technicians' time during a visit. If your system cannot be repaired, we will provide you a cost estimate for purchasing or upgrading to a new system.
Maintaining your security equipement
Alarm Systems
1. Backup Batteries - Alarms require battery replacements every 3-5 years, especially after prolonged power failures. This is a straightforward solution.
2. Detection Device Batteries - Wireless reed switches and PIR sensors typically last 3-5 years. Our skilled technicians can easily replace these batteries.
3. Sensors - Over time, PIRs, Reed Switches and Glass Break Detectors may require replacement, which is usually straightforward and cost-effective, avoiding the need to upgrade the panel.
4. External Siren or Strobe - Faulty external sirens or strobes are common. We recommend self-testing or scheduling an alarm service every 3 years to ensure these components remain operational.
CCTV Systems
1. Camera faults: Whether it's a complete failure or condensation issues, we typically replace failed cameras. However, for older NVRs/DVRs, finding compatible cameras can be challenging.
2. Lost Passwords: We offer recovery and reset services for most NVRs/DVRs to help you regain access to your system.
3. Hard Disk Failures: Systems exposed to dust and heat may experience hard disk failures. Our repairs are generally quick and cost-effective.
4. Mobile Device Connection Issues: If you're experiencing difficulties connecting your security system to mobile devices, our technicians can diagnose and resolve these issues efficiently.
By proactively addressing these maintenance needs, you can ensure your security system operates smoothly and effectively.
When is a quote a service call?
At Dubbo Regional Alarms, we proudly offer complimentary, no-obligation quotes for new systems to our valued customers. However, it's important to note when a free quote may transition into a service call:
1. If the inquiry pertains to a problem with an existing system (not installed by Dubbo Regional Alarms or out of warranty).
2. The technician will inform the customer about any applicable service call charges prior to commencing any work.
3. If the issue is successfully resolved by our technician.